Public status pages serve as the front-end of your incident management solution, delivering essential information about incidents and real-time status updates to your customers. Ensure you are not wasting their valuable time by prioritizing transparency during downtime. Enhance their user experience and build lasting trust with effective incident communication.
Build Customer Trust
When users are in the dark during service disruptions, your organization is most vulnerable to reputational damage. Keeping customers in the loop when incidents strike, by providing reliable, proactive status updates, works to build trust and mitigate customer churn.
Reduce Help Desk Costs
Dramatically reduce the cost of handling thousands of inbound support requests when a service is disrupted. Keeping users informed with public status pages helps to minimize help desk overload so your team can properly allocate time and resources toward restoring services.
Enhance Incidents With End User Transparency
Status Pages provide extensive real-time reporting and effective incident communication. Integrate our status page with your existing IM software, or leverage our full-stack Incident Management Solution.
End User Incident Reporting
Drag and drop page builder, pre-made templates, and support for custom CSS and URLs all help create great looking Status Pages that maintain brand consistency.
Our versatile embeddable widgets allow you to effortlessly share anything from your status page, from component statuses to historical data, exactly where they're needed most. Display recent uptime data on your internal SharePoint site, or showcase scheduled maintenance information on your user portal for maximum visibility. Streamline information sharing and boost user satisfaction by providing easily accessible, tailored information that meets their needs.
StatusCast has been proven to be a robust ITSM provider for over 10 years, trusted by the worlds largest enterprise IT departments as a failsafe in times of uncertainty.
Enterprise Level Security
Our SOC Type II Audit provides security guarantees to ensure that your organizational infrastructure and integrity remain intact.
Status Page Software To Manage Incidents With End User Transparency
Streamline Incident Communications
Discover the power of our state-of-the-art IT status page solution, designed to change how IT departments approach service outages and keep their end users informed. Downtime can have a significant impact on your organization due to lost employee productivity. StatusCast solves this by offering status software that functions as a centralized source of truth for real-time updates on system outages. This ensures end users remain informed and can adapt their work plans accordingly, minimizing confusion and disruptions.
User Friendly Status Updates
Our innovative status dashboard software sets us apart by offering a versatile and customizable status page tool that can be adapted to match your organization's branding and requirements. Built with the needs of both IT departments and end users in mind, our software status page streamlines the communication process during service outages. This user-friendly solution positions your IT team optimally to resolve incidents, without compromising your branding and customization that make for a good user experience.
Real-Time Status Monitoring
Real-time status pages ensure that end users can critical information about the status of relevant systems, so that your employees can stay productive and focused on incident resolution. By providing timely updates, our status page tool allows for seamless communication between IT and end users. This efficient flow of information not only keeps end users in the loop but also helps reduce the negative impact of downtime on your organization.
Building Trust Through Transparency
Prioritize end user transparency to protect your organizational reputation during incidents. Adopting a status page tool like ours demonstrates your commitment to transparency and customer satisfaction. Explore the advantages of our public status page, and join the countless industry leaders that have trusted us for over a decade to keep their end users informed and engaged during service outages.