Incident Management Reporting and Insights

Management reporting and KPI’s are crucial to quality management, providing the insight to let you improve incident remediation over time. StatusCast comes loaded with reports that help your team measure and reduce incident impact, and identify and anticipate recurring service problems.

Incident Management & Status Page Reports

Incidents

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Tasks

Measure how effective individuals and teams are at remediation when performing the specific tasks assigned to them. Use task reporting to identify bottlenecks in the incident management process relative to task assignments.

Uptime

Every business service has to perform to a standard. For your IT department or your SaaS application, these standards are usually defined by Service Level Agreements (SLAs). With StatusCast, you automatically keep track of the operational uptime for all your corporate assets or across every individual component and service.

Incident Management & Status Page Reports

Subscribers

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Notifications

StatusCast provides a fully auditable record of every notification that is sent to your team, employees, customers, and partners. With our notification reporting you get a complete audit and traceability for the communication history of each incident.

Traffic

In addition to direct integration with Google Analytics, StatusCast provides traffic reports right out of the box to give you a high level view, so you see when, why and how often your status page is visited.

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