Don’t let IT disruptions take away from your students’ learning experience. Embrace our purpose-built Status Page solutions to keep your faculty productive and your students informed during IT incidents.
Public Status Pages are the user-facing communication component of your Incident Management solution. When key infrastructure like your student portal or important educational applications like Canvas are down, your public status page will keep your support team productive by alleviating the flood of support requests.
Protect your university’s service status with permission-based access to your status page. Enhanced functionality for Single Sign-On, as well as Role-Based Widgets and Access provide highly specific controls over what your faculty and students have access to.
Generate custom status pages with information that is tailored to each of your audiences. With audience pages, who you are = what you see. Easily segment your community by campus, department or organization, and deliver maximally relevant status page views and notification to each audience.
Many large scale universities grapple with fragmented communication processes, and when outages strike, your students and faculty need a single-source-of-truth for all the critical services they rely on.
See how one of the nations top universities leveraged our public status page to optimize incident communication and protect their community from service disruptions. Our case study is an effective blueprint for other universities looking to optimize their incident communication.
StatusCast empowers campus IT departments as they support students in their pursuit of learning. Our public and private status pages can be used to create a single-source-of-truth that your students can turn to when their services are down. Easily distribute automated, multi-channel notifications to keep students affected by service outages informed of status updates.
Faculty Services
Faculty members with different view requirements than the public can leverage our audience specific pages. These allow you to deliver the right level of information relative to the specific needs of your teaching and support personnel.
More Productive Campuses
Whatever learning styles are adopted by faculty, or favored by students, technology resources are critical enablers of learning. Managing service incidents with StatusCast keeps your IT team productive and accelerates them to quicker problem resolution. Restoring services as quickly as possible is key to minimizing interruptions to learning.