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A How-To Guide To SLAs (Service Level Agreements), Best Practices, And Why They Are So Important To Customers

You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned this lesson when cyber attacks began to plague their customers, and the official line for many financial institutions was to deny there[...]

Who’s Better at Downtime Communication: IT or Marketing?

In her CIO online post,  “6 Blunders to Avoid When Dealing with End Users,” Mary Brandel discusses some of the mistakes IT professionals make when interacting with end users. The six blunders she refers to include: Being mindful of techie[...]

A How-To Guide To SLAs (Service Level Agreements), Best Practices, ...

You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned...

Introducing Office 365 Status Notifications Directly to your ...

See how you can add the status of your Office 365 subscription directly to a private status page for all your employees.

Top IT Outages of 2019

Today’s news is filled with stories about the failures of IT and the impact to companies, consumers and...

Quick Base: A Status Page Case Study

Developing a Status Page and Optimizing Communications Through StatusCast Learn how Quick Base, an award-winning cloud-based application development...

The IT Status Page for Employees ROI Calculator

Does your help desk get overwhelmed with tickets when an IT issue occurs because communication with employees is...

New in StatusCast: Incident Detail Pages

When your status page is buzzing with lots of information (and we hope it is!) you may find...

StatusCast Updates Status Page Service

StatusCast is always working to improve how IT Managers and Helpdesk Teams keep users apprised of system statuses...

StatusCast Achieves SOC 2 Compliance

ITSM Unified Communications Provider Continues to Elevate Privacy and Security Standards COLUMBIA, Md., June 18, 2019 — StatusCast,...

StatusCast, Appoints James Eglin, Vice President of Sales and ...

Sales and Marketing Executive to Lead Expansion of Corporate Status Page Solution. COLUMBIA, Md., Feb 25, 2019 — StatusCast, a...

9 Under Maintenance Page Tips To Keep Control During Site Work

9 Under Maintenance Page Tips To Keep Control During Site Work A site under maintenance can be stressful...