Sharing Our Industry Expertise with the World

A How-To Guide To SLAs (Service Level Agreements), Best Practices, And Why They Are So Important To Customers

You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned this lesson when cyber attacks began to plague their customers, and the official line for many financial institutions was to deny there[...]

Our Checklist on How To Quickly Become A Remote Company

Yesterday You Didn’t Have a Remote Organization. Today You Do. What do you do now? Many business leaders are allowing workers to telecommute, to attract more Millennials and remain competitive in the labor market. And now, with coronavirus (COVID-19), becoming[...]

A How-To Guide To SLAs (Service Level Agreements), Best Practices, ...

You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned...

How to Create a Virtual Team: Our Remote Workforce Checklist

Yesterday You Didn’t Have a Remote Organization. Today You Do. What do you do now? To attract more...

Announcing Unified IT Status Notifications from “Big 3” Cloud ...

StatusCast Offers Unified IT Status Notifications StatusCast helps corporations keep their employees happy by providing unified IT status...

9 Awesome IT Status Pages: Our Top Picks

Status pages have evolved quite a bit over the last few years. Not that long ago you would...

Who’s Better at Downtime Communication: IT or Marketing?

In her CIO online post,  “6 Blunders to Avoid When Dealing with End Users,” Mary Brandel discusses some...

Introducing Office 365 Status Notifications Directly to your ...

See how you can add the status of your Office 365 subscription directly to a private status page for all your employees.

Top IT Outages of 2019

Today’s news is filled with stories about the failures of IT and the impact to companies, consumers and...

Quick Base: A Status Page Case Study

Developing a Status Page and Optimizing Communications Through StatusCast Learn how Quick Base, an award-winning cloud-based application development...

The IT Status Page for Employees ROI Calculator

Does your help desk get overwhelmed with tickets when an IT issue occurs because communication with employees is...

New in StatusCast: Incident Detail Pages

When your status page is buzzing with lots of information (and we hope it is!) you may find...