- Application uptime will eventually drop below 100%, but using solutions like Binary Canary to check server uptime can help you minimize the amount of application downtime you experience, putting you as close to 100% application uptime as possible.
- You don’t want your customers to be the ones telling you that something is wrong with the uptime status of your application or website.
- It should not be difficult to ensure that the right staff members are alerted at the right time and/or in the right sequence of escalations when there’s a server error or other disruptive problem.
- There’s no excuse for wasting your team’s time and energy on false alarms.
Binary Canary’s integration with StatusCast makes it easy to take the uptime status being captured by Binary Canary and make it accessible in non-technical terms to relevant internal staff and when appropriate to your customers’ end users.
A Realistic Approach to Uptime Status
At a minimum, that means making sure you’re the one to let your customers know when issues occur, not vice-versa. This is where StatusCast provides its chief value- helping you create, develop and maintain relationships with your end users through reliable communication about application downtime and uptime status.
More Than Just a Way to Check Server Uptime
StatusCast extends the value of Binary Canary again in these contexts by allowing your team to translate those alerts from Binary Canary into customer-friendly communication. Check out our homepage to learn more about how hosted status pages can support your efforts to improve customer experience.