Status Page

Status Page Software to Communicate Downtime and Scheduled Maintenance

Avoid help desk inbound call overload. Inform employees and customers with service updates, preventing mass fault reporting and the need to respond to each inquiry.

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Benefits

All the Tools for Publishing Status Page Service Updates

Reduce IT Support Costs

Dramatically reduce the costs of handling thousands of inbound support requests when an IT service is disrupted. Status pages minimize distractions to your Help Desk so 2nd and 3rd line support analysts can get right on with restoring services.

Increase Productivity

Maximize productivity across your customer and employee base by proactively communicating service outages. With status pages, workers don’t waste time figuring out what’s wrong and can plan their work around scheduled maintenance and expected restoration times after service outages.

Enhance Trust in Your IT Team

Reliable, proactive status page communication builds trust in the IT function. Too many organizations have an ‘Us & Them’ mentality between IT and the rest of the business. Proper communication provides transparency and demonstrates IT and end-users are playing on the same team.

Examples

Customer Status Page Examples

Features

Try The Best Status Page Solution On The Market

Notifications

Communicate via email, text messaging, and other distribution channels to tell your employees or customers about incidents before they find out the hard way.

Fully Customizable

Drag and drop, pre-made templates, and support for custom CSS and custom URLs all help create great looking Status Pages that match your website.

Controlled Access

Tell the world with your public Status Page or provide a private version to limit access to only your end-users, customers or other stakeholders.

End-User Incident Reporting

Interactive two way communication status pages that allow customers or employees to report service outages right there on the spot without moving off the page.

Codeless Integrations

Visual rule builder lets you create integrations into any monitoring service without the need for software development skills or coding.

SLA and Uptime Reporting

Track and measure the total uptime for every individual service and component that you choose to integrate and publish real time SLA Reporting.

Customers

Trusted by these Enterprise Brands

Douglass Omaha Technology
"StatusCast's scheduled maintenance features makes our life so much easier!"
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