Status Page Buyer's Guide

Learn what to look for in a Status Page with our comprehensive buyer's guide and checklist.

Next time employees or customers ask 'Are You Down?', send them to your custom status page to cut through the noise and combat the chaos of outages.

Powering Industry Leaders Since 2013

Status Page Buyer's Guide Highlights

Reputation & Longevity

Researching online, particularly through customer reviews and client lists, can reveal a lot about a status page vendor. Established vendors with a history of serving well-known brands, and high ratings on platforms like Capterra and G2, tend to be more reliable. Length of operation is also key; longer-standing companies often provide more dependable services than newer ones, having honed their offerings and built a reputation for reliability. In choosing a vendor, consider these factors: positive reviews, reputable clients, and business longevity.

Proactive Notifications

A reliable status page platform enables extensive, automated notifications independent of your email server, especially for mass communication during service disruptions. This capability should include sending thousands of emails and texts efficiently, with the power of automation, reducing support tickets and stress during incidents. Additionally, integration with popular applications for multi-channel notifications is crucial, ensuring users receive updates on their preferred platforms.

Third-Party Integrations

In today’s digital landscape, a sufficient status page solution must aggregate critical third-party statuses, offering a unified dashboard for all relevant services. It should support selective integration of third-party components and services, providing a single source of truth of only relevant information. Flexibility in integration, including auto-drafting incidents from these pages, is vital for timely updates and efficient data handling, enhancing productivity and communication efficiency during critical incidents.

Different Status Page Types

Private Status Page

Empower your employees or SaaS customers with a private, internal status page to communicate incidents in real-time. Status pages keep your employees in the loop when systems go down. Providing updates across various notification channels about disruptions allow employees to re-organize their work and stay productive while IT works toward incident resolution.
Private Status Page

Audience Specific Pages

Generate custom status pages with information that is tailored to each of your audiences. With audience pages, who you are = what you see. Easily segment your community by campus, department or organization, and deliver maximally relevant status page views and notification to each audience.
Audience Specific Pages

Public Status Page

Public status pages are a key component to delivering a first class experience to your customers. Transparency during unexpected downtime and scheduled maintenance, through a unified status page and multi-channel notifications, ensures a smooth UX for your customers and helps to build brand trust.
Public Status Page

Check Out These Status Page Examples

Discover how industry leaders answer "Are You Down?" with a cutting edge status page. This blog covers 14 of our favorite Status Page Examples; from extensive design and branding, to custom status page views that display tailored information to specific audiences, this blog provides the perfect inspiration to anyone looking to build a status page to meet their needs.
Read Our Blog

Codeless Integrations

StatusCast Beacons are codeless integrations that intelligently automate your incident response process. Beacons handle seamless integration with third-party services, subscriber notifications, automated incident creation and smart escalation policies. Beacons are created with codeless logic via our Visual Rule Builder, which enable advanced automation that triggers based on pre-defined rulesets. Designed to alleviate the burden on IT during outages, Beacons ensure rapid, accurate responses to IT incidents, transforming complex, time-consuming tasks into streamlined, efficient workflows.

Third-Party Status Page Integrations

Collate third-party private status page services into a centralized location, offering your end users a comprehensive master view of all relevant service statuses. By providing a robust single source of truth, you mitigate wasted time and uncertainty during service outages, eliminating the need for users to monitor multiple scattered status pages. Selectively integrate specific components and services from numerous third-party providers.

Status Page Customization and Branding

StatusCast empowers you to design stunning status pages that align with your brand identity. Building a status page has never been easier; use our drag and drop page builder, pre-made templates, and utilize custom CSS. Maintain brand consistency effortlessly while delivering an appealing user experience.

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