Bring your PaaS Status directly to your company’s private status page

StatusCast helps corporations keep their employees happy by providing unified IT status pages and notifications, which gives them the ability to communicate IT status updates with their employees from a single location.

Having to check both a corporate IT status page and a separate one for the organization’s cloud provider to determine the extent of IT issues, lowers employee productivity and job satisfaction. To address this issue, StatusCast has extended its core platform to provide integrations with third party SaaS applications. In addition to integration with Office 365, which was announced earlier this year, StatusCast also integrates with the “Big 3” cloud providers – Amazon Web Services, Microsoft Azure and Google Cloud. For organizations using any of these providers, they can link their status page to the cloud provider directly, resulting in a unified status page for their employees that provides updates on internal IT systems and applications as well as cloud services.

Background

With 81 percent of enterprises operating multi-cloud landscapes and 26 percent spending over $6 million annually on public cloud infrastructure, staying on top has never been harder, according to Marc Wilczek, Navigating The Digital Universe, CIO.

Today’s corporate IT environment is more complex than ever with enterprise adoption of multi-cloud landscapes hovering around 90%. Layering this complexity on top of myriad business applications, databases, hardware, IT infrastructure and network connectivity means that IT teams must work harder than ever to keep employees informed of IT-related issues and downtime.

That’s where StatusCast can help. With integration of  the “Big 3” cloud providers with your corporate StatusCast status page, cloud incidents can now flow seamlessly from your cloud provider to your StatusCast status page and incident management system, providing a unified IT status notification solution.

Within StatusCast’s administration module, you have full control over how this information is propagated to your employees:

• Decide specifically which users have access to which cloud services.
• Show only the most relevant services on your status page.
• Allow end users to subscribe to cloud-based incidents directly from your status page.  This acts in the same way they would subscribe to any other internal or external service that you have made available via your status page.
• Control the publication of new cloud incidents with advanced administration.  Allow your IT team to intercept the message before it gets broadcast to your employees. For instance, you might want to make the message more “user-friendly” before sending it out.

Enhancing Cloud Incident Response with StatusCast

In today's fast-paced digital landscape, businesses rely on multiple cloud services and applications for their daily operations. As a result, cloud incident response is crucial in identifying, responding, and resolving service outages or disruptions. StatusCast's IT status page software seamlessly integrates with status pages from AWS incident response, Azure incident response, and Google incident response suites, allowing your users to rely on one source of truth instead of bouncing between multiple status pages.

Streamlining Cloud Incident Management Process

StatusCast's platform simplifies the cloud incident management process by aggregating service and application status monitoring in one centralized location. By consolidating all critical information, our software makes it easier for your organization to analyze logs, identify threats, and ensure effective communication during service outages.

Supporting Incident Management in Cloud Environment

StatusCast's IT status page software supports best practices for incident response in the cloud by providing a range of tools and resources to help your team respond quickly and effectively. Key features of our platform include:

• Security: Our platform provides a secure environment for your organization's data, helping you protect sensitive information and adhere to industry regulations.
• Real-time updates: Our software keeps your users informed with up-to-the-minute information on the status of cloud services and applications, fostering transparency and trust.
• Integration with major cloud providers: StatusCast seamlessly integrates with AWS, Azure, and Google Cloud, ensuring a consistent and unified incident response experience for your users.

Boosting Productivity and Reducing Downtime Costs

StatusCast's IT status page software is designed to keep your employees productive during service outages. By providing a single source of truth for all relevant cloud services, our platform helps users quickly identify the cause of an issue and find alternative solutions to continue their work. This not only reduces the real costs of downtime but also ensures a positive customer experience.

Unified Incident Notifications Boosts Employee and IT Help Desk Productivity

Keeping your employees informed of IT incidents helps them maintain optimal productivity. In addition, it frees your IT help desk staff from the flood of inbound calls and tickets that typically arise during an outage. Freeing up IT help desk staff can result in considerable cost savings, especially as IT environments become increasingly complex. Check out our IT Status Page ROI Calculator to determine how much you could save with a StatusCast status page. If you don’t already have a private, employee-facing status page to help manage this process, now is the time to consider getting one.

To learn more about StatusCast and get your team’s private status page up and running, sign up for our free trial.