Announcing Unified IT Status Notifications from “Big 3” Cloud Providers
StatusCast Offers Unified IT Status Notifications
StatusCast helps corporations keep their employees happy by providing unified IT status notifications, which gives them the ability to communicate IT status updates with their employees from a single location.
Having to check both a corporate IT status page and a separate one for the organization’s cloud provider to determine the extent of IT issues, lowers employee productivity and job satisfaction. To address this issue, StatusCast has extended its core platform to provide integrations with third party SaaS applications. In addition to integration with Office 365, which was announced earlier this year, StatusCast also integrates with the “Big 3” cloud providers – Amazon Web Services, Microsoft Azure and Google Cloud. For organizations using any of these providers, they can link their status page to the cloud provider directly, resulting in a unified status page for their employees that provides updates on internal IT systems and applications as well as cloud services.
With 81 percent of enterprises operating multi-cloud landscapes and 26 percent spending over $6 million annually on public cloud infrastructure, staying on top has never been harder, according to Marc Wilczek, Navigating The Digital Universe, CIO.
Today’s corporate IT environment is more complex than ever with enterprise adoption of multi-cloud landscapes hovering around 90%. Layering this complexity on top of myriad business applications, databases, hardware, IT infrastructure and network connectivity means that IT teams must work harder than ever to keep employees informed of IT-related issues and downtime.
That’s where StatusCast can help. With integration of the “Big 3” cloud providers with your corporate StatusCast status page, cloud incidents can now flow seamlessly from your cloud provider to your StatusCast status page and incident management system, providing a unified IT status notification solution.
Within StatusCast’s administration module, you have full control over how this information is propagated to your employees:
- Decide specifically which users have access to which cloud services.
- Show only the most relevant services on your status page.
- Allow end users to subscribe to cloud-based incidents directly from your status page. This acts in the same way they would subscribe to any other internal or external service that you have made available via your status page.
- Control the publication of new cloud incidents with advanced administration. Allow your IT team to intercept the message before it gets broadcast to your employees. For instance, you might want to make the message more “user-friendly” before sending it out.
Unified Incident Notifications Boosts Employee and IT Help Desk Productivity
Keeping your employees informed of IT incidents helps them maintain optimal productivity. In addition, it frees your IT help desk staff from the flood of inbound calls and tickets that typically arise during an outage. Freeing up IT help desk staff can result in considerable cost savings, especially as IT environments become increasingly complex. Check out our IT Status Page ROI Calculator to determine how much you could save with a StatusCast status page. If you don’t already have a private, employee-facing status page to help manage this process, now is the time to consider getting one.
To learn more about StatusCast and get your team’s private status page up and running, sign up for our free trial.