Best Practices For Managing Application Downtime

A white paper that examines how IT departments can best handle application downtime.  This paper focuses on building processes and checklists for communicating with end users, customers, and partners where systems become unavailable.

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Add a status page to your business

Having a status page integrated into your business process can streamline end-user communications during application downtime and scheduled maintenance.  Use a public status page to reduce end user frustration, or a private status page to improve employee productivity.