Learn How to Communicate Downtime
Download our white paper on best practices for communicating application downtime and scheduled maintenance to your end users.
Enterprise Ready
Organize your applications, components, services, or entire
IT infrastructure in a way that makes sense.
Security Counts
StatusCast is SOC-II compliant and audited* We take security seriously from the ground up. StatusCast’s cloud services are audited at least annually against the SOC reporting framework by independent third-party auditors. The audit for StatusCast covers controls for data security, availability, processing integrity, and confidentiality as applicable to in-scope trust principles for each service.
StatusCast has achieved SOC 2 Type 1 and expects to reach Type 2 in 2019. In general, the availability of SOC 2 reports are restricted to customers who have signed non-disclosure agreements with StatusCast.
Complete User Management
StatusCast provides you with the control you need to organize your components and users in a way that best works for your company.
- Role based access to control who can create and update incidents.
- Component and Service Level security (i.e. who can see the status of the accounting software?)
- Organizationals and department level filtering allows you to group components and users. Hide and show services and applications from different users depending on what departments they belong to.
Incident Updates and Root Cause Reporting
Incident Updates
When one of your systems is experiencing an outage or a performance issue, you can keep your end users informed on it’s status using incident updates. As you get more information about the potential outage, expected time to recovery, etc. use incident updates to proactively keep your end users in the loop.
Root Cause
Once an incident has been resolved, you can record a post-mortem update that discusses the root cause. Use this portion of an incident as a way to inform end users after the incident has been closed about what happened.
