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ITSM News and Research

A Corporate Status Page: Your IT Department’s ‘Must ...

If 2020 taught us anything, it is that a corporate Status Page is an IT ‘must have.’ With...

Top IT Outages of 2019

Today’s news is filled with stories about the failures of IT and the impact to companies, consumers and...

Application Downtime, According to IDC, Gartner, and Others

Many reports have come out in the last 3-4 months evaluating the cost of application downtime, from the...

Preventing Virtual Application Downtime

Recently, Aberdeen Group published a report titled Preventing Virtual Application Downtime – which was written by senior research...

The Cost of Application Downtime is Priceless

I’m sure that you’re aware that application downtime costs a boatload of money.  But let me start this...

The Staggering Cost of System Downtime

Although we’ve seen impressive advancements in the information technology sector, hardware, software, database centers, systems, and applications still...

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