noscript

Downtime Communication

Communicating More Than Just Application Uptime with Your Status Page

Black Friday/Cyber Monday weekend at the end of last month saw big-name brands such as Neiman Marcus and...

Prototyping and Downtime Communication

Demonstrate value. Demonstrate trustworthiness. That sounds unhelpfully simple but that’s what any advice about increasing SaaS growth and...

Downtime Communication: IT vs. Marketing

Earlier this week, Mary Brandel shared some valuable insight about how IT pros can unintentionally sabotage an otherwise...

Using a Status Page to Better Communicate with Customers

The most important thing a status page can do is reach your end user customers through their preferred...

Server Down? Your Customers Deserve Better Than an Error Message!

Your IT team is great at many things, but crafting a timely ‘server down’ notice in lieu of...

When It Comes to Application Downtime, Perception Isn’t Reality

CloudEndure recently published their 2014 State of Public Cloud Disaster Recovery report. Their findings regarding application downtime suggest...

How to Communicate Downtime

How Not To Communicate Downtime: One Email We all occasionally overlook an email – including those we care about.  We...

Build Your Brand with Downtime

Most marketers, and business people in general, tend to define brand in a way that I feel overly...

Search